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MD Physician Services

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Click for email safety

To safeguard against unauthorized access to the investment accounts you have with us, you are required to 'log in' using an encrypted password, which is the most effective way to secure data. Accessing your MD accounts online uses Secure Socket Layer (SSL) and 128 bit encryption technology to enhance security when you log in. SSL is the industry standard tool for protecting and maintaining the security of message transmissions over the Internet. When you access your accounts or send information from secured sites, encryption will scramble your data into an unreadable format to inhibit unauthorized access by others.

Tips for password safety

• Password must contain between 6 and 20 characters.
• Password must contain at least 2 letters and at least 2 other characters (numbers or special characters).

Security policy

MD Management has a longstanding commitment to ensuring the privacy and confidentiality of clients' account information. This policy has played a key role in the development of the accessing your MD accounts online service. We understand that security and privacy of a clients' account information is critical. And while we recognize that the Internet is a public communication channel, we've taken every measure to ensure state-of-the-art security for our on-line services.

For MD Management clients who wish to securely access their investment portfolio via the Internet, we have implemented proven security and encryption standards to transmit account information across the Internet. Your Web browser will need 128-bit encryption. While most browsers now come with 128-bit encryption, you should monitor your browser security to ensure it remains safe. Please refer to the information also contained at the Netscape and Microsoft security sites.

Supported browsers

Accessing Your Accounts Online currently supports the following browsers:

While some features may currently function properly with non-supported browsers, new feature development will only be tested and certified on the browsers listed above.

For optimal performance and stability of accessing your MD accounts online and to ensure a secure and pleasant online experience, you are encouraged to use a supported browser.

Tips for browser security

• Always ensure you are transacting on the MD server by typing in the MD Management web address yourself. (mdm.ca)
• Look for the 'lock' icon at the bottom of your screen before entering any personal information. A closed lock or padlock indicates that the web site you are on is secure.

To help us maintain the confidentiality of your account information, you are encouraged to clear the cache of your browser after visiting secure sites. Browsers generally cache, or locally store, images of pages you have downloaded to enhance performance. By clearing your cache after visiting secure sites, you ensure no one else can view any confidential information you may have transmitted.

Ultimately, you are responsible to ensure your own security.

Email safety

Click for online safety

Email is generally not a secure medium of communication. You are encouraged to never include financial or banking information in an email to MD Management or to anyone else. Only general inquiries should be sent via email.

Note: MD Management will not send emails asking you to provide us with passwords, account numbers or personal information. If you receive an email that requests this type of sensitive information, you should be suspicious of it. We strongly suggest that you do not share your User ID and Password with anyone, under any circumstance.

Tips for email safety

• Do not provide confidential personal or banking information to anyone in an email.
• When corresponding with MD by email, do not include your account number or password.
• Be suspicious of email attachments from unknown sources. If you do not know or recognize the sender of the email, do not open the attachment.
• If you are unsure of the authenticity of an email, delete it.
• Do not set your email program to "auto-run" attachments. Always check that emails you have received do not contain viruses by running your anti-virus software when the email attachment is received.

Be wary of emails with links to web sites requesting personal or financial information. Often, these come from parties pretending to be legitimate companies. If you receive one of these emails, delete it immediately and do not respond or act on it.

If you receive an email that appears to have been sent by any of the Canadian Medical Association or MD Management businesses that you are suspicious of, please contact MD Online Support at 1-877-431-0330 immediately.