New MD account management system gets first scheduled update

On August 15, 2009, the system was updated to improve the functionality and address issues raised through client feedback. We want to thank all clients who shared their feedback in the weeks following the initial launch of the new system. Your insights are always welcome and invaluable.


Top issues identified by clients:


1. Font legibility

  • Colour and contrast improvement included in August update

2. Hard to remember User ID

  • Our User ID policy is being reviewed

3. Online rate of return not available

  • A top priority planned for the next system update
  • Rate of return is available on your statements or from your MD advisor
  • Duplicate statements are also available online from your MD advisor

Noteworthy fixes:

  • Clients with trading authority can transfer money in/out of owner's account
  • Phone numbers on equity trades - dropdown menu eliminates manual entry
  • USD account values total in CAD in the Portfolio Summary
  • Pending order screen shows settlement and gross amount

Frequently asked questions




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