Our new account management system has its own unique User ID that protects your personal account information while meeting our strict security guidelines.
We understand the initial frustration of having to remember another User ID. If you need to write down your new User ID, please store it in a safe location, and don't keep your User ID and Password together.
To maximize the security of your online account access we recommend you change your Password regularly.
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If your investment account number started with "5A" it was changed to a number sequence that now ends with ".700". This change is strictly administrative and will not impact your investments.
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This project was started in advance of the recent unprecedented market volatility and we believe it will add long-term value to the services we provide our clients. Rather than delay, we deferred other priorities to complete these systems enhancements.
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Yes, upon logging in, you can access the "Help" feature at the top right corner of the screen. MD Online Support Specialists are also available to answer your questions at
1 877-431-0330 or websupport@cma.ca. NOTE: The acronym "BDS UI" used throughout the "Help" feature stands for Broker Dealer System User Interface, a description name for the application
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In our new system, single-child RESP account(s) were converted into a new household RESP account. Each child will now be listed as a separate beneficiary in the one account, and will no longer hold separate accounts.
Your contributions and supporting grants will continue to be reported separately for each child. However, the long-term performance of your RESP investments will now be reported only at the household account level.
This industry standard modification will not affect your current child's education savings; however, you may want to contact your MD advisor to review and update your child's investment objectives and volatility, or if you have any questions.
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No, you must enter your trades directly in the online application, call the MD TradeCentre at 1 800 267-2332 or your designated MD advisor.
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If you use Firefox:
Follow these easy steps:
- Click on File,
- Page Setup,
- Under Format & Options, uncheck "Shrink to fit page Width" and change "Scale" to 90,
- Click OK and click print on the page.
If you use Internet Explorer 8:
Follow these easy steps:
- Click on File,
- Print Preview,
- At the top, change "Shrink To Fit" or "100%" to 90%,
- Click on the printer Icon at the top left hand side.
If you require assistance, MD Online Support Specialists can be reached at 1-877-431-0330 or at websupport@cma.ca.
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