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Report a Privacy Breach

At MD, we take the responsibility of safeguarding your personal information very seriously.

Personal information is defined as anything that reveals a distinctive trait that may help others identify you, including your name, address, phone number, email, social insurance number, or account number. It does not include publically available information such as your business address and telephone number, and other information found in professional directories.

A privacy breach is an incident where your confidential personal information is disclosed to an unauthorized individual or entity. If you have experienced a privacy breach, or suspect that an attempt was made to compromise your private information, we need to hear about it.

Call MD’s Privacy Breach Hotline
1 800-335-1835

Please call us immediately if:

  • you believe your personal information has been stolen or obtained fraudulently either online, by telephone or through any other means;
  • you notice a security issue with our website that may compromise the privacy of our clients’ personal information;
  • you have been the victim of identity theft; or
  • you have any other reason to believe that an unauthorized person has gained access to your personal information.

Email MD’s Privacy Team
privacy-md@cma.ca

Please send us an email to report privacy issues that have not led the unauthorized release of your personal information. These issues include:

  • Phishing: This common scam is designed to trick you into divulging personal information about your MD accounts for the purpose of fraud. Please report any and all phishing attempts you encounter.
  • A mailing error: If you receive a letter, email or fax from MD that’s intended for someone else, please let us know.
  • General concerns and feedback about privacy and our policies/ procedures.

After we receive your email, the MD Privacy Team will begin investigating and contact you during business hours for more information.

For more information about our Privacy Policy, please refer to: https://mdm.ca/privacy.