Two-Step Authentication for My MD
How does it work?
When you set up two-step authentication, you’ll be asked to enter a verification code to confirm your identity when you log in to My MD from a computer, device or browser we don’t recognize.
How do I receive the verification code?
You can receive verification codes in one of two ways:
![](/images/default-source/online-security/txt-msg-icon.png?sfvrsn=2fb2c197_2)
Text message
![](/images/default-source/online-security/email-icon.png?sfvrsn=a29a14ee_2)
Once you receive your code, simply enter it when prompted as part of the login process. The code is valid for 60 minutes. After that, you must request a new code. (Standard wireless carrier message and data rates may apply.)
How do I set up two-step authentication?
Click the gear icon in the menu to access your Security Settings, then click Get Started next to Two-step authentication.
![Security settings screenshot](/images/default-source/online-security/1-security-settings-e.jpg?sfvrsn=480ee47f_2)
Enter the mobile phone number or email address you want to use as your primary verification method.
You should also provide a backup verification method for times when you are unable to access your primary method (e.g., you don’t have your mobile phone.)
![Mobile phone screenshot](/images/default-source/online-security/2-mobile-phone-e.jpg?sfvrsn=53958ae3_2)
Use the verification code to log in to My MD
![Send code screenshot](/images/default-source/online-security/3-send-code-e.jpg?sfvrsn=c810edc2_2)
Talk to us
Please call (877) 431-0330 to speak to an MD Online Support Specialist (Monday-Friday, 8 h to 8 h ET), or send an email to mdsupport@md.ca.