Contact an
MD Advisor

Contact Us

Head office

MD Financial Management

1870 Alta Vista Dr.
Ottawa ON K1G 6R7
613 731-4552
Toll-free: 1 800 267-4022

Hours of operation for the holiday season

Please note that our hours of operations for the holiday season will be reduced. You can reach the MD Client Services by calling 1 800 267-2332 during the times below.


December 24th

December 25th

December 26th

December 27th, 28th and 31st

January 1st

Holiday Hours (ET)

8:00 a.m. to 5:00 p.m.


9:00 a.m. to 4:00 p.m.

8:00 a.m. to 5:00 p.m.


MD Client Services

1 800 267-2332 Monday to Friday, 8 a.m. to 8 p.m. ET

General Inquiries

To learn about MD Management Limited or any of our products and services.
Contact MD Client Services

MD Trade Centre

For questions regarding your MD Management Limited account; such as trades, statements and tax slips.
Contact MD Trade Centre

MD ExO® Direct advisory team

1 800-267-2332 Monday to Friday, 8 a.m. to 8 p.m. ET
For questions related to MD ExO Direct, including account setup and portfolio allocation.
Contact MD ExO Direct

MD Direct TradeTM

1 866 474-1965 Monday to Friday, 8:30 a.m. to 8 p.m. ET
For questions or issues related to trades, technical support or anything else about MD Direct TradeTM.

1 800 267-2332 Monday to Friday, 8:30 a.m. to 8 p.m. ET
For questions about opening an MD Direct TradeTM account or transferring funds.
Contact MD Direct Trade

Report a Privacy Breach

If you believe that your personal information may have been disclosed, stolen or obtained by a fraudulent party online, by telephone or through any other means, please refer to the Report a Privacy Breach page.

Media Inquiries

For all media inquiries including interview requests.

Contact MD’s Communications Team

Social Media Inquiries

For all social media inquiries including channel support and questions.

Dispute Handling Procedure

For information regarding our Dispute Handling Procedure and finding the appropriate person or company you should be addressing your concern to.